TransTEC is a world-well known manufacturer in shenzhen, specializing in the research, design, production and is commited to provide clients with best flying experience.
1. With many years of experience in products:
FPV Tiny Drones &Racing 、Freestyle 、Traning quads
Carbon Fiber Cut and craft
and all parts related in quads, such as Flight Control
Industry application drone (Plant protection UAV)
Laser、Lightning、Demon、 Kobe、 Frog
All products are tested by TransTEC Professional Racing Team and famous pilot.
2. Completely self-designed racing drones for world championship
-China national team、China dragon team、TaiWai World champion professional team
-DCL China (international top competition)
3. Manufacturing Service:
Technical service Supplier
Working Time---Online Customer Service
Monday to Friday 9:00-18:00 GMT+8 except holidays.
Payment---Pay Online Securely
1. We accept Paypal here.
2. Payments must be made within 3 days after placing the order, otherwise the order will be invalid or canceled by system.
3. Usually paypal system takes several hours to check and confirm the payment.
4. Orders can only be canceled before sending out.
5. System usually takes several days to make the refund to buyers, the time would depend on what kind of payment you choose to pay.
Shipping---Complete Ful Info & Know your local customs
1.Make sure you COMPLETE ALL DETAIL INFO CORRECTLY. Full Consignee name, Complete Address, Post Code, Telephone, We only ship to confirmed order addresses, it MUST MATCH your Shipping address.
2.IN CASE the product is returned or held by buyers customs for restrictions reasons, Buyers are responsible to know your local customs and government’s regulation before purchase.
3.Dear Customers, you need to be responsible for the CUSTOMS FEE,VAT or any EXTRA TAX. If the product need any special document (such as invoices etc) in your country or need to be described by a CERTAIN VALUE, please LEAVE A MASSAGE in the ORDER or require it in advance.
4.All the available products will be tested, packed and shipped out in 1-3 working days after the payment is confirmed.
5.All the tracking numbers take few days for the details to appear after handling time, Later they can be tracked in https//www.17track.net/en
6.International shipping will be used by China Post Registered Air Mail or ePacket, they usually takes 10-60 working days, many facts such as bad weather, customs or sales hot season etc, can cause delay. If your package takes too long to be delivered, Please CONTACT US, we would help you check what happened to your package.
7. If you would like a faster shipping service, Pls contact with customer service personnel in advance for further confirmation.
Shipping Transit Time
|Note: The Transit time of below countries is within 35 working days by using ePacket||Note: The Transit time of below countries is within 60 working days by using China Post Registered Air Mail|
Shipped by Epacket
7-20 working days if all smooth
|Belarus||Shipped by China Post Registered Air Mail, 10-30 working days if all smooth|
|Japan||Negara Brunei Darussalam|
|Russia Federation||United Kingdom|
|Saudi Arabia ||for those countries are not in the list, Please ensure to check with customer service personnel in advance if the courier can arrange the shipment.|
|United States /USA|
Return---Return without reason
Buyers can return the package without reason in 7 days
If the item we sent you is defective when you receive the shipment(unused condition), we will ship out replacement for free (we pay for the replacement shipping cost) and will not charge additional shipping and handling fee.
If there is no quality issue, buyers are responsible for the shipping fee, and the returned items are subject of a certain restocking fee.
There is a Product Reviews column at the end of every product link, Please feel free to contact with customer service staff in advance if you have any problem of the item, a neutral or negative feedback would not help to solve the problem, We will answer all your messages as soon as possible & satisfactorily address your concerns, Thanks for your patience.